Content Center
Overview of restaurants, bars, PDF menus, events and guest-facing information.
| Outlet | Type | Service periods | PDF menus | Status |
|---|
Control Center / Dashboard
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ALFRED DIGITAL CONCIERGE
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Hospitality Control Center
One integrated workspace for guest care, resort content, navigation and live operations.
Production status
Live connection with the Guest Worker and KV configuration.
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Configuration health
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Checking data
Recent activity
Published changes and automatic backups.
ALFRED CARE
Guest Service Hub
Receive, assign and follow every guest request until it is resolved.
| Request | Guest | Department | Priority | Status | Created |
|---|
REAL TIME EXPERIENCE
Voice of Guest
Understand every guest experience and activate service recovery immediately.
| Rating | Hotel area | Room | Category | Comment | Status | Received |
|---|
PERSONALIZED HOSPITALITY
Guest Journey
A privacy conscious view of current stays, preferences and service history.
Guest data protection
Only authorized Guest Relations and Front Office users can access stay profiles. Sensitive data never enters the public Guest configuration.
| Guest | Room | Language | Preferences | Arrival | Departure |
|---|
SECURITY & ACCESS
Users and Departments
Give each team member only the access required for their work.
| User | Department | Role | Last login | Status |
|---|
ACCOUNTABILITY
Security Audit
Review logins, publishing, user changes, service requests and sensitive actions.
| Time | User | Department | Action | Target |
|---|
Map Studio
Edit markers, guest paths, shuttle routes and stops directly on the production map.
Markers & Places
Manage every guest destination and its map position.
| Place | Category | Coordinates | Status |
|---|
Walking Network
Edit the real Guest routing graph with nodes and connections.
Walking graph editor
Use Map Studio to drag nodes, draw new chains or connect existing nodes.
Shuttle Network
Edit the blue and red routes, stops, sequence and operating intervals.
Stops
Duplicate stop order is detected automatically.
| Stop | Line | Order | Coordinates |
|---|
Operation
Shuttle Fleet
Configure each Android driver device and assigned line.
| Bus | Line | Status | Driver device | Last update |
|---|
Events & Shows
Manage the Guest daily agenda and automatic happening-now notifications.
Daily entertainment agenda
Write each event once in English. Alfred automatically creates Russian, Arabic, German and French versions.
| Event | Schedule | Time | Venue | Status |
|---|
Room Master
Manage all 1,083 accommodations from one standardized database.
| Room | Building | Floor | Room type | Map connection | Status |
|---|
Buildings Manager
Connect accommodation buildings to markers, entrances and routing nodes.
| Building | Internal area | Rooms | Marker | Entrance | Route node | Status |
|---|
Translation Center
Monitor English, Russian, Arabic, German and French guest content.
| Content | English | Russian | Arabic | German | French |
|---|
Notification Center
Create operational notices and guest announcements for future Guest integration.
| Title | Audience | Schedule | Status |
|---|
Alfred AI Manager
Configure the guest assistant identity, welcome message and operational knowledge.
Validation & Publishing
Review problems, create a backup and safely publish to the Guest App.
Validation results
Errors must be corrected before publishing. Warnings should be reviewed.
Publish configuration
Cloud backups
Automatic versions retained for 90 days.